Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacqueline Jackson

Jacqueline Jackson

October 30, 2025

1  out of  5
rating by Jacqueline Jackson
"I can barely afford to have car insurance irs so high I can't afford to buy groceries"
We responded:
"Thank you for sharing your experience. I know how hard it is right now with prices going up on everything, and am truly sorry you are feeling the stress. Being able to afford both insurance and groceries should not be such a struggle. I really appreciate that you have been a long time customer with us and get the value you deserve. I value your loyalty. If you decide that you aren’t getting the level of service you are accustomed to with us, please know we’ll welcome you back with open arms. 🤗 You can always reach us by text, phone, or in-person. "
Profile photo of Fernando Lisboa

Fernando Lisboa

October 28, 2025

5  out of  5
rating by Fernando Lisboa
"Cheryl was a pleasure to work with. She worked hard to make my inter state move a breeze and was extremely helpful every step of the way. I would highly recommend working with her!"
We responded:
"Fernando, welcome to the golden state. It’s golden because it shines brighter with customers like you! ✨ We appreciate you taking the time to write this review "
Profile photo of Vincent

Vincent

October 21, 2025

5  out of  5
rating by Vincent
"Ms. Shyrle Rock was simplest the best agent I ever encountered in decades with State Farm! Courtesy, patience with details, ...give her the highest bonuses if there's system!"
We responded:
"Vincent, the highest bonus we get is providing the best service to long term customers like you! Thank you 🙏 for always being a joy to work with! "
Profile photo of Raphy Avakian

Raphy Avakian

October 16, 2025

5  out of  5
rating by Raphy Avakian
"Andrew in the office of Mary Speelman did such an amazing job with my insurance so I was recently using GEICO and I was paying way too much for my car insurance so that commercial that says save a bunch of money on your car insurance not Tru this office was able to cut $150 off my monthly payment for auto insurance and they blew my Homeowners insurance out of the water and ended up saving me about $330 per month for the same coverage. I’m absolutely tickled with the job that they did and I would highly recommend you call Andrew for any of your insurance needs. I’m not on the payroll. I’m just super happy the competitive quotes like this Still exist when it seems like All other companies were still going up and didn’t wanna ensure me again. They were able to hit the Mark. Thanks again Andrew you man."
We responded:
"Raphy, we always love ❤️ when our customers understand that we truly care about them. Thank you for taking the time to write this review. You are so appreciated🙌🎶 "
Profile photo of Andrea Leon

Andrea Leon

October 10, 2025

5  out of  5
rating by Andrea Leon
"I am so grateful to have stumbled across an ad for Mary Zell Spellman’s office. FINALLY a true San Francisco business that works with honesty and integrity. What a TREAT! If you are tired of dealing with all the bullshit and run-arounds—do yourself a favor and call and ask for CHERYL. She’s 27 years deep in to the game and cannot be played with! She spent HOURS on the phone with me, coaching me and setting me up with the best deals. Whatever it is that you need—a new policy? Advice? A good conversation? CHERYL IS YOUR GIRL! she’s magical. Thank you for your kindness and empathy ❤️❤️"
We responded:
"Andrea, you’re a treat to us. It’s always our treat to provide warm and caring service! Just like a good pair of pajamas! 💤 Cheryl is the rock 🤘 we gave in our office! Welcome 🙏 "
Profile photo of Amita Moticka

Amita Moticka

October 9, 2025

5  out of  5
rating by Amita Moticka
"Very helpful and efficient"
We responded:
"Amita, you are a mighty person in our 📕 we appreciate you! And your review. "
Profile photo of Tommy Johnson

Tommy Johnson

September 24, 2025

5  out of  5
rating by Tommy Johnson
"Andrew did an outstanding job finding me a better home and auto policy. He helped me increase my coverage while actually lowering my costs."
We responded:
"Tommy we think YOU did an outstanding job becoming our customer. You are so appreciated and we look forward to having a long business relationship. "
Profile photo of Samanthia Aiken

Samanthia Aiken

September 24, 2025

5  out of  5
rating by Samanthia Aiken
"Thank you so much, Andrew with State Farm! You have been an incredible help throughout this entire process. I truly appreciate the time you took to explain everything in detail — not just what you were doing, but what it meant for me personally. You broke down the plans step-by-step and made sure I was completely comfortable with each one. It was clear that you were doing your best to get me the best possible deal, and that level of care did not go unnoticed. Talking with you felt more like chatting with family than a formal insurance call, and for that, I just want to say a heartfelt thank you. Your kindness, patience, and professionalism made all the difference!"
We responded:
"Samantha, there is no one as incredible as you! We appreciate you so much and your attention to detail and faith is our office! Thank you.😊 "
Profile photo of Dave Williams

Dave Williams

September 23, 2025

5  out of  5
rating by Dave Williams
"I've been a long time and happy customer of Mary Spellman State Farm Agency for well over a decade. During that time, I've mainly worked directly with Cheryl Rock as my main point of contact on any issue that have come up. I recently was confronted with a very challenging insurance coverage situation and, once again, Cheryl was absolutely amazing to work with. Her knowledge and long time insurance industry experience with every type of insurance product becomes evident immediately when you're talking to her. And, the best part is that Cheryl always puts herself in the customers shoes and tries everything in her power to find the best and most affordable solution to address your issue. So, thanks again Cheryl for being such a huge help !! I truly appreciate it for my peace of mind !!"
We responded:
"Dave, you make us happy by being our customer. What makes us even happier is that you are happy. We always prioritize our customers! "
Profile photo of C K

C K

September 13, 2025

5  out of  5
rating by C K
"Toni has been very helpful in my transition to State Farm. She is very responsive and professional. Highly recommend!"
We responded:
"It’s like going from a 🐛 to a 🦋. That’s because you are so valued and I’m so glad we will be able to help you with your insurance needs! Welcome! "
Profile photo of Tena Hilleren

Tena Hilleren

September 10, 2025

5  out of  5
rating by Tena Hilleren
"I can't say enough about what a great experience it is working with State Farm. Cheryl provides excellent customer service on every encounter. She goes above and beyond to make sure my insurance needs are met and questions answered. I appreciate an agent who’s there when I need them."
We responded:
"Tena, you know we will be there for you 🐎it’s customers like you who make this career worthwhile. You are so kind and organized and we appreciate you so much! 🧠"
Profile photo of Chloe Stafford

Chloe Stafford

August 30, 2025

5  out of  5
rating by Chloe Stafford
"I had a great experience with Andrew, he’s extremely helpful and understanding. He was super informative and worked with my circumstances while also making sure we cover all of the bases I wanted to. Awesome people to work with."
We responded:
"Chloe. When it comes to Andrew he’s like a baseball player and makes sure all your bases are covered! You are our star ⭐️ player and we appreciate you! "
Profile photo of Joeyjo Harris

Joeyjo Harris

August 26, 2025

5  out of  5
rating by Joeyjo Harris
"I wanted to express my appreciation for Andrew Severaid he is amazing! He helped my friend find a great car insurance plan within her budget and he made the whole process super easy. He was patient, answered all her questions, and made sure she understood everything before moving forward. You can tell he genuinely cares about helping people. If you’re looking for great coverage at a good price, definitely reach out to Andrew! Thanks again Andrew!"
We responded:
"Joey Jo, we are super pumped that you think Andrew and our office is amazing, because we think so too! Thank you for being a valued customer!!!🥰 we think you’re pretty amazing too! "
Profile photo of Jennifer Jaime

Jennifer Jaime

August 25, 2025

5  out of  5
rating by Jennifer Jaime
"Andrew was great helping us with home and car insurance"
We responded:
"Jennifer, straight to the point. We appreciate you and your trust in us! 🍀🚗🏘️"
Profile photo of Dwayne Reynolds

Dwayne Reynolds

August 20, 2025

5  out of  5
rating by Dwayne Reynolds
"“I’ve been with State Farm for a few years now and Cheryl’s service has always been outstanding. She has consistently gone above and beyond to make sure my auto insurance needs are met, whether it’s explaining policy updates, helping with claims, or making sure I’m getting the best rates available. It’s rare to find someone so dependable and trustworthy in this industry, and I truly appreciate the peace of mind that comes with having an agent who’s always there when I need them.”"
We responded:
"Dwayne, to infinity and beyond! 🚀 we think you are out of this world! You are so valued and appreciated! "
Profile photo of Rachel Bordoli

Rachel Bordoli

August 20, 2025

5  out of  5
rating by Rachel Bordoli
"Whenever I have an insurance question I turn to Toni Serio on Mary’s team. She has provided consistently excellent service."
We responded:
"Rachel, Toni says you are ⭐️⭐️⭐️⭐️⭐️ and knowing you and your family as long as I have I agree! We are so thankful for you and your trust in us! 💯"
Profile photo of Joanna Yim

Joanna Yim

August 5, 2025

5  out of  5
rating by Joanna Yim
"Mary and her team have been very helpful in always getting what I need in terms of insurance. They are friendly, caring, knowledgable, and quick to provide. I highly recommend anyone looking for insurance to check out Mary and her team!"
We responded:
"Joanna, coming from you 💎 this means a lot! You are so appreciated! "
Profile photo of Judith Stockman

Judith Stockman

July 31, 2025

5  out of  5
rating by Judith Stockman
"Couldnt ask for better service"
We responded:
"Judith, and we couldn’t ask for better customers. Thank you for the wonderful review and for trusting us with your insurance needs! "
Profile photo of JAB

JAB

July 30, 2025

5  out of  5
rating by JAB
"I had an abrupt life change that Cheryl Rock handled with incredible empathy and competence. She knew how to handle my insurance change and was patient with me through the process. Most customer service agents in businesses rush through transactions but Cheryl was intuitive and knew to be patient. Thank you Cheryl!"
We responded:
"Cheryl is a star ⭐️ and I’m so glad we were able to ride this wave with this part of your life. You are so appreciated and we are so thankful for tou. 🙏🙏"
Profile photo of Pedro Conceicao

Pedro Conceicao

July 30, 2025

5  out of  5
rating by Pedro Conceicao
"Toni Serio was very helpful and assisted me in changes to my auto policy."
We responded:
"Pedro thank you for your review of our fabulous Toni. You are so appreciated and so valued! 🤘🤘🤘✊✊✊"
Profile photo of Ann McGinley

Ann McGinley

July 25, 2025

5  out of  5
rating by Ann McGinley
"Great, prompt service. Thank you so much!"
We responded:
"Ann, thank you for taking the time to review our office. We appreciate you so much and value you! 🫶🫶👋👋👋"
Profile photo of Shane Glover

Shane Glover

July 17, 2025

5  out of  5
rating by Shane Glover
"Mary Spellman has an excellent team that creates a knowledgeable environment where both agent and customer can thrive. Big thank you to Toni for processing my quote efficiently!"
We responded:
"Thank you for your acknowledgment of our team's commitment to fostering a knowledgeable environment, Shane. It makes us proud to know Cheryl's guidance was instrumental in helping you understand insurance essentials and securing competitive rates. We're delighted to have had the opportunity to assist you, and we look forward to continuing to serve you."
Profile photo of Ginny Pizzardi

Ginny Pizzardi

July 17, 2025

5  out of  5
rating by Ginny Pizzardi
"Cheryl, who is an office executive, has continued to be helpful with all my insurance needs over the years. She is smart, upbeat and looking out for our interests (yes, even in this culture)!"
We responded:
"Ginny, you are such a wonderful customer and so appreciated. It makes us all so overjoyed to make sure we give you the best service possible. Thank you for all your years with us! 🙏"
Profile photo of Jill Ralston

Jill Ralston

July 14, 2025

5  out of  5
rating by Jill Ralston
"Great job! Extremely knowledgeable, and accessable...really appreciate the great job, Cheryl!"
We responded:
"Jill thank you so much for your review. It means a lot to us and Cheryl! We appreciate you and you are so valued 🙏🙏🙏"
Profile photo of Paterson W

Paterson W

July 12, 2025

5  out of  5
rating by Paterson W
"Andrew has helped me for years with my car and condo insurance. Just when I think I understand insurance, the laws change and he always explains things in a way I understand and even helped me with properties in other states. Whenever it’s time to get a new quote I always call Andrew first. I trust him and really appreciate how he always looks out for me without over selling me."
We responded:
"Andrew is a rockstar and thank you so much for reviewing the office. We appreciate you so much! "